Popeyes Louisiana Kitchen - El Paso

The food was good, but the order was torn. Before I could finish my sentence, I was cut off and asked another question. Not sure what the rush was since I ordered, I had to park in front and wait 5 minutes for my food anyway. Food: 4/5

This is not a rating on the company in its entirety. This is a rating on the Montwood location. The person in the intercom was out of it I had to repeat myself several times. When I got to the window she told me there is a wait on chicken and I said fine. The she asked if I would rather have spicy because it's ready and I agreed for the sake of time since I was in my lunch break. When I finally got to opening the box to eat the chicken, I came across the driest and saddest trash chicken I've ever seen in my life. They gave me pieces that looked like they have been sitting there for weeks. I had given this location five stars before but what happened Montwood location? You've changed.

The blackened chicken is fire as heck. The staff was very helpful as well. I wanna give credit but I forgot her name lol. But she did great

Blatantly ignored for 5 minutes while being the only ones in line and and a lobby with 3 people. God forbid I'm not white with hair on my head. Even Said excuse me twice, and only for the manager to glance at us. Even after telling her to F off, she smiles in response.

Twice in two trips, I didn't get my dipping sauce (gravy), they forgot my order by the time I get to the drive-thru window, I had to repeat it. Is there no ekectronic system in place to keep track records? Horrible service.