Katsura Sushi - El Paso

Food is everything. The server was super nice and on point and the atmosphere was wonderful. The food though? Awful. The sashimi was thick and hard, the sushi rolls were dinky little pieces of fish and the rice was just bad. I gave this place a shot because I was nearby and most sushi places are closed between lunch and dinner. Until they start making quality food, it's just not worth the bad experience. I'm sorry guys, I'm only leaving a bad review because I hope this gets the leaderships attention. Everything is awesome, even the prices, but the most important thing, the food, is not good at your establishment.

Waited over 1HR, 1HR! For a small to go order. Was not going to eat there since my 4yr old doesn’t stay still at restaurants turns out I had to wait over 1 HR with no food and a tired kid. Also noticed the chefs were eating while preparing the food. Also pricey.

By far the worst sushi I had. First… you get tap water. Then ordered the edamame beans appetizer. It was doused with salt. Why? Then order three sushi rolls. The dragon roll, spider roll, and cabello roll I think. Every rolls were tasteless and straight from the fridge. You can tell the rices were old and started to have the foul smell. And the salmons were so thin like it’s for decorations. You can get better sushi from gas stations than this. Then the atmosphere… definitely not family friendly. They were blasting profanity music the whole time. Absolutely do not go.

We usually stop by when we visit El Paso every 6 or 7 months. It has been around a year since we been back. This place has really gone down hill into a poop pool, Talk about **** poor food. The miso soup had no flavor just a bowl of hot water. The ramen is literally the ramen 88 cent package noodles in salty broth. And the teriyaki chicken was at par with something from a frozen bag. We ordered the new York sushi roll which was not made with sushi rice and the eel was not deboned and the sushi roll had no eel sauce. I did let the server know that the food was really bad as well as the authenticity was no where near what it used to be and did tell her that I would pay for the meal but will not return, ever. She did say that she would get the manager but the manager never bothered to talk to us (silence is compliance). If you don't know what authentic Japanese food is this might be the place for you. However, if you do miss some good sushi or true ramen I truly recommend you look somewhere else.

The food was amazing and the service was fantastic. Ask for Andrew he took great care of us.