Boston Market - El Cajon

Food was cold, ribs looked like dog food. Mac and cheese used to be really good. Service was awful. Look like they don't like people dining in no more. Portions are more expensive and smaller.

I had a very poor visit recently. I decided to give it another go. I?ve always loved the chicken and mashed potatoes. Working at a restaurant I am very patient and understand that things can and do happen in a restaurant. However 30 minutes waiting for foodthat is pretty much already ready is absurd. The mashed potatoes were good. The chicken however was so burnt and you could tellit was old. Let me continue on my journey to the soda machine (keep in mind I was thirsty AF) I proceed to fill my cup with iceand what happens? 3 dead gnats fall into my cup (I baby barfed in my mouth) upon paying closer attention I noticed that gnatswere in abundance in that area. I was so disgusted I threw my food out and proceeded next door to KFC. I can only imagine whatthe kitchen is like. Does the health department even visit here? My meal was about one hour wages of work for me and it was verydisappointing. I will definitely not be returning here at all. Like Taylor Swift said ?we are never ever getting backtogether!? Respectfully, Emilie

Decided to give this place a try, didn't know what to order but they were patient with me. There was no line for the drive-thru, so I didn't have a long wait. At home, the chicken was really delicious. We'll have to try some of their other items. Staff werevery friendly.

It's been 50 minutes that we've been stuck in this drive-thru so far.. and we've made it up to the pick up window, but still no sign of food. I'm sitting here watching three employees trip around each other in the most unorganized manner seeminglyaccomplishing nothing. Whoever is managing this location is entirely incompetent for their role.

Staff doesn't care about food quality or good service. El Cajon location. Other locations are much better. When my friend complained about her food quality the server just stood there and stared at her. I go there for the chicken which is usuallyvery good (but not always).