The Scotch Malt Whisky Society

A disappointing evening at the beginning but was rectified later on. Took three friends with me as I have always had excellent experience at the Vaults. Normally there's table service, but yesterday after we signalled that we'd like to place an order, one of the staff told us to go order at the bar in such a rude manner, my friends felt we were getting told off for wanting to be served. Even after we got to the bar, the same staff looked at us with an annoyance, I was very unhappy with the disrespect we received. I can empathise when the venue is fully booked, staff could be overwhelmed. That's however not an acceptable reason to treat customers in such a manner. No one pays their membership to have that sort of service. Luckily, one of the staff, Ben, was an amazing host to us for the rest of the evening. He chatted with us with enthusiasm, and happily explained the background of the whiskies he recommended to us. We felt looked after. Thanks Ben!

Had the best time here, would def recommend to anyone visiting Edinburgh.

I visited as a guest of my cousin who is a member. I was extremely impressed with the variety of drinks offered, the high quality of the food, and the exceptional service.

Fabulous whisky drinkers paradise. Wall to wall whisky and terrific staff as a bonus.... Andrew, Dean and Gregor.......exemplary service........great surroundings and great food too.....sausage and mash was excellent...thanks guys.... and thanks to Bob for the introductions Just amazing place and staff. Keeps getting better.

As my first time experience, I loved it! If you an avid whiskey conosier then it's a no-brainer.