Pizza Express - Edinburgh, City of

My gluten-free pizza was well cooked with plenty of topping, and they swapped out ordinary cheese for vegan for my wife who is lactose intolerant. The manager came and checked as some of the other ingredients were not vegan. They cared to get it right and we were pleased with the food and the service.

Visited recently for lunch. We were the first people in as guests. Table was dirty on sitting. Seating dirty. High chair filthy like it had never seen a cloth. Visited the toilets, filthy. Floor was manky, toilet roll strewn everywhere. Guessing they didn’t bother cleaning from night before? Food was average. Very very oily pizza. Glasses smudged and dirty. Standards have slipped big time. They open at half 11, but surely they should use half 11 12 and clean? No one looked at us til 12 anyway? Really put off going back.

Decided to have a solo lunch here today. Just before an extremely handsome pizza was delivered to the table I’d gotten some unexpected bad news, appetite disappeared. The staff member looking after me noticed I wasn’t eating, I briefly explained she was incredibly kind, patient and solicitous. Boxed up my lovely pizza, offered any other assistance she could. Leanne you made a crappy day better for me and I hope you know how much I appreciated it. 5 stars for Leanne, and the pizza tasted superb even cold.

Turned up here at 9.00 on a cold wet Saturday night. Had been working all day and thought I’d treat myself to a tasty pizza. Only two customers were in but it was still open so walked in and waited patiently at the usual spot. Was completely ignored so I walked up to the kitchen area where there were two chefs and another member of staff. One of the chefs was the only one to look up and I asked hopefully “is it okay to have a table? For one?” The other member of staff looked up briefly and said, in a flat abrupt tone, “takeaway only.” He then went back to his business. The chef looked a wee bit apologetic and I tried again “just a pizza? I’m hungry and would like to sit down to eat.” The chef looked embarrassed, shrugged and said “sorry... he’s the manager.” The “manager” continued with his business. No apology, no nothing. I walked out. **** attitude. No wonder it’s like a ghost town. Bye!!!

Went in for lunch normally we really enjoy pizza express. The waiter was nice enough sat us down and handed us two menus. We ordered a pizza each. When it arrived they were cold my partner ate his but complained his was cold mine was freezing so I asked if it could be heated up. The waiter took it away and brought it back a few mins later not much different to what it was I just accepted it and out it down to experience! As we were eating we noticed a couple had ordered from a three course for £14.95 we were never offered it by our waiter neither were the people who came in after us. A bit naughty pizza express. ! We won’t be back and I wouldn’t recommend it that saying the restaurant in leith is really good suppose it’s all about the staff you have in it that keeps your restaurant busy