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Bidra med feedback$9 for their “friend chicken sandwich” which is just a chicken patty. No fries, no chips, no drink. $15 for a salad is also crazy. Pathetic.
We called about 6:30 on a Saturday knowing that it would be a little busy. We placed a $56 order and was told it would be there in about an hour I told the lady on the phone that we live in a condo with a locked door so when the guy gets here give us a call and we 'll let him in she took my phone number down. Right up before 8:30 our food still had not arrived so I called to find out what was going on she replied oh you 're the delivery on Elm Street! yeah he came and you never answered your phone. Now obviously I had told them that we lived in a locked condo and to call so I was waiting for the phone to ring and I never received a call, and even so when the delivery guy got back there why didn 't you call me? It took me having to call you to find out where my food was. Was it because you already had your money and you weren 't concerned? Because that 's how I feel it was. went back and forth with me for a minute but still remained polite . Now she says that they were going to be bringing my food back. I replied I have been waiting almost 2 hours and I really don 't want you to bring me back cold food. She said we 're reheating it and I said I 'm sorry I 'm not paying $56 for reheated food so id really just like a refund at this point. Because now I 'm going to have to wait another what?? half an hour 45 minutes before my food gets here and then it 's going to be after 9:00? No... At that point the manager gets on the phone and the first thing he says in the MOST rude way is why didn 't you answer the phone when my guy called you!? I explained to him that the phone never rang I don 't have any missed calls I 've been sitting here the whole time waiting I said I 'd like a refund he said yeah you 'll get your refund don 't call here again we won 't be taking your order and hung up on me I called back to ask when my refund would be back on my card he said 2 to 3 days. It has been about two weeks now and I still haven 't gotten a refund and they refused to do anything about it and there 's pretty much nothing I can do so we are out $56 we had no food from them and the manager was BEYOND rude. Not one I 'm sorry not an apology not any sort of trying to rectify the situation . Just a lot of I don 't care and a lot of disrespectful attitude . I would never recommend dealing with these people because they have the worst business skills I 've ever heard of in my life.
Long story short we ordered a $56 dinner for my family on a Saturday was told it would be there in an hour almost 2 hours later I had to call to find out where it was. I reminded the lady when we spoke originally that I lived in a locked condo so the diver would have to call me when he got here never received a call. when I finally did call them back 2 hours later they said oh yeah you're the delivery on Elm Street he called when he got there and you never answered. they never bothered to call me I had to call them to find out where my order was. they told me they were bringing my food back I told him I didn't want cold food they said they were reheating it I said I'm not paying almost $60 for reheated food and I would just like a refund. the girl on the phone was polite but couldn't do much so she put the manager on. the manager was rude right from the jump and asked me why I didn't answer the phone when his guy called I explained to him that we never received a phone call and I would just like a refund he said yeah you'll get your refund and we won't be taking your order anymore so don't call here and he hung up. I called back to ask when my refund would be on my card he said 2 to 3 business days. it is now been just about two weeks and I still have not received a refund and they refuse to do anything about it and there's nothing I can do so we are out $56 we did not receive any food from them and they were nothing but rude. I would not recommend dealing with these people
One of my all time favorite pizza places. Never once have I been disappointed. Very friendly people who run it, family owned
Thank you so much guys, I ordered combination pizza and asked for some extra veggies, got exactly what I wanted, so appreciate that.