Nauset Ice Cream - Eastham

Kind of a frustrating experience. First, the positives: the staff here were lovely. They were absolutely jammed when I went, with a line out the door, and they were still super friendly and patient, so immense kudos to them. The wait time did not factor into my review because that's pointless to me—the staff moved as quickly as they could. The price was reasonable and the portions were generous. Neutral: the shop is designed like an old-fashioned ice cream parlor, which is charming, but it was quite dark inside. Almost hard to see. Now, the negatives: I purposely went here seeking a couple of flavors that were advertised on their website, but conveniently those couple of flavors were the only ones that weren't available. The ice cream itself was super soft and my cone had to be placed in a cup. I recognize because they're so busy they may have had a problem keeping the ice cream hard, but I do think the shop should invest more in colder blast freezers if they know this is an issue. (The staff were closing the doors immediately after scooping, so I'm not placing the blame on them. Lastly, and most critically, the ice cream just wasn't good. I got pistachio, which tasted really strongly of artificial almond flavoring, and banana, which tasted like banana candy. Personal preference, but I prefer actual bananas in banana ice cream.

Excellent ice cream! Large portions. I had the mango sorbet and it was wonderful, a little tart and very flavorful. Rest of the family had ice cream and it was Rick and creamy. Best ice cream in Eastham!

Delicious ice cream!! They had coconut fudge chip--my favorite. And such big scoops! Friendly service too.

They made a mistake and did ,after a complaint, acknowledge it and offer to make me whole. I'm glad because they have great ice cream and I would have missed going back

A lot of flavors and toppings, close by, low wait time, good ice cream, small store so the line stretches out the doors!