The Practitioner - East Hertfordshire

Waited over half an hour for food, when arrived it was cold, three small bits of chicken in the ciabatta and one slice of avocado. Manager tried to rectify it but the chef just stuffed it with battered chicken (but still no avocado). Really disappointing service and food.

I recently attended the Mamma Mia brunch, and although this was not the most enjoyable experience of or us, I would just like to say Quinn is wonderful and an absolute asset to this place. We attended the Practitioner often and never have issues so when we were unsatisfied his compassion and professionalism was outstanding- to both myself and my mum. It was a clearly a stressful day for him and his staff through not fault of their own but the way he handled it was fantastic.

Had the best afternoon quinn who works there is the best you have to go to the next bottomless brunch

Went for brunch with my partner this morning. Guy with a little top knot working behind the bar was clearly having a bad day Really bad attitude. One word answers (if you’re lucky). Lots of silly little things. 4 people working front of house, no one taking orders, still have to pay service charge (no choice), glasses used to scoop ice out of ice wells (anyone who has worked in a bar knows that’s not ideal), and the top knot guy and the manager clearly didn’t want to be there. Lastly, food was ****. Barely hot, soggy/oily rosti’s, bacon had 80% fat, egg shell in the fried egg, they forgot items off both mine and my partners meals… For something so simple (a quick brunch out with my partner), I’m amazed at how bad it was. Clearly no one cares in there. Used to be really good in here. Definitely gone downhill recently. Lots of other places in Hertford to try instead.

Good place to have some food, during the early evening The flatbread with flatiron steak was really good, as was the chicken skewers. Off the gluten free menu an excellent burrata salad was good. Staff were friendly.