Sandcastle Grill - East End

I typically don’t like writing long reviews because I don’t like reading long reviews. But I will make an exception this time in hopes that this will help others to avoid getting scammed like we did. Let’s start with the good. Spacious room. Large balcony. Big pool. That’s it. Now here’s the bad. What qualifies the lodging establishment to call itself a resort? Whatever it is, this place is not! This place is old and badly maintained. A lot of war and tear. The netting on the balcony door was ripped. Doors, shelves, bathroom had a lot of dents and scratches. Entry door was really hard to pone from the outside. Even though they advertise themselves as being in Provincetown, they are really not. They are on the side of the road not far from Provincetown. The rooms have no air conditioner. And I realize that this might not be an issue for the most of the year in Cape Cod. However, we were there during the week when the temperatures peaked over 85 and it was brutal. To help the situation. Each room has a fan installed on the wall. However, it only helps if both the front door and the balcony door are open to create a breeze. On top of that our fan was broken. We saw many residents having their doors wide open to avoid extreme heat. The hotel does not provide “DO NOT DISTURB” signs. But it didn’t matter. We were not disturbed at all. For the three days we stayed there we have not had a single maid service in our room. There was however an envelope for the tip and the question typed on it “How did you like I will maid service?” NO BEACH WHATSOEVER! All they have is a deserted coastline that you’re allowed to swim in, that is covered with rotten seaweed in the dead oyster shells. You have to drive and pay for the parking on other beaches if you want to take a swim. This is the first place where you are required to wash dishes before you leave the room in order to avoid being charged extra. Don’t get me wrong. We do that anyway. However, I was not ever threatened with the extra charge if I do the work that a cleaning staff supposed to do. And here is the best part: it costs over $500/night to stay there. Stay away from this place!

Great location with terrific restaurants nearby and lots to see and do. Check in at the front desk was very quick. Staff was friendly and knowledgeable. The facilities were well maintained and parking was easy and convenient.

Amazing location on the bay, near the National Seashore and Provincetown, tons of on site activities, including both indoor and outdoor pools, tennis, Pickleball, basketball and more. Great staff, very helpful! Each unit is a one bedroom (2 Queen or Full size beds) with kitchen and living room. Everything you need to have a wonderful vacation!

The jacuzzi was permanently closed 4 years ago. The bed and sofa bed are extremely uncomfortable. The walls are thin and you can hear neighbors. They will charge you if you leave dirty dishes. You are not allowed to step barefoot on the balcony for some reason. Definitely not worth the price. We had 4 people for a small 2 bed (fold out bed, couch bed). Rooms given are not as advertised online.

The location is perfect....HOWEVER....the place although they seems to have some renovations done, it is not worth the price...and I paid through one of those discounts website...cannot imagine if I had paid full price on their website!!! Beds uncomfortable, sofa bed worst....the bathrooms are very tiny you can hardly move in them...you can hear anything since the walls have no insulation AT ALL......definitely not worth it.