Starbucks - East Brunswick

The manager here is a shady and is really worried to make their customers right. I'm ashamed to say that I don't know their names, but she greets me with names every morning and I never told her. she just learned it from the label among the probably 400 customers they see before 10 o'clock. she has purple haare. I can't miss her. She's great and I saw her deal with a lot of ****.

This situation is super slow and is as long as I can remember. in the drive thru for 20 minutes was ordered a food item with my drink, but not because the staff was rude. I just ordered the drink paid $6.56 then when it is from the window it is a small when I paid for a big one! I said twice, I wanted a venti at the first time that I ordered, and the girl cut me off and said hold on.

I frequent this location for my wife. They are always very pleasant. Great service for a very busy location.

This place is always my go to starbucks!!Also fyi, Mobile orders do not come in immediately. They can take a few minutes to process from the app before appearing in our store through the sticker machine. So arriving almost immediately, or very quickly, could mean that they don’t have it yet or it just printed as you arrived. Or they had to look for the order since it hadn’t arrived at the store yet.The app gives you a time frame because of several factors. The delay in getting your order from the app to store, other mobile orders ahead of yours, and the usually business of the store. At least from my understanding.Ideally, the point of a mobile order is to arrive when it’s already ready so you can be on your way just as quickly.Now sometimes early arrivals happen. Maybe you hit every green light on the way there. Maybe the store was closer than you realized. These things happen and we get it. If this happens to you, and you are aware of it, letting your barista know you have a mobile and you are there accidentally a little early let’s them breathe. I know that sounds strange but it lets us know you aren’t mad or upset your drink isn’t immediately ready for them. It takes stress levels way down. (If you are a customer who cares about that.)Also, mobiles aren’t the first priority in making drinks. It’s always the customers there in the drive-thru or the cafe that come first. We work mobile orders into sequencing of drinks. Giving us that ten minute time frame, or however long the app gives you, allows us to do just that. When you follow the time frame your order should be already made for you so you can pick it up quickly and be on your way.I hope this helps someone understand mobile orders a bit better.

Dariahha and no refund from barista . I ordered bagel and butter. This food is toxic just like the emoyees