Ruth's Chris Steak House - e Air

Had a reservation, but we were asked to wait in the small lobby where no one ever came to get us. I had to approach the desk and request that we be seated the restaurant was empty at this time and we were trying to eat dinner before an event and had allowed two hours for this. Very slow to take drink orders and then slow to bring drinks. Food was placed at the wrong settings after being auctioned off at the table. Steaks not cooked properly. Absolutely never mind paying for great find and service, but we paid dearly for both subpar food and service. Not what it used to be.

The traditional expectation that a meal at Ruth 's Chris will be the best holds true at this restaurant in downtown West Palm Beach. Everything inside was just as it should be. The only thing that would hold me back from returning is the parking situation. They share a valet service with adjacent CityPlace--and it is expensive $25 tip) compared to a stand-alone restaurant where parking is provided. With that caveat I would definitely recommend Ruth 's Chris to others.

My first visit and certainly not the last, by far one of my best ever experiences. This restaurant is amazing, we checked in, patiently waiting for a booth that the gorgeous hostesses were willing to clean for us. Those green KING chairs are so super comfy!We sat down in our adorable booth, the person that stood out the most was our server assistant; Richard, Oh my God, he is a GEM, he literally was the only s.a on the floor, he started us off with water , bread which was delicious and just so soft! Kudos to the baker ! The butter melted both on the baguette as well as my mouth ?Our beautiful server Alexandria, took such great care of us. I know it was busy last night and I could see , she had a number of tables to take care of yet she never neglected us. Always came around to ask how we are and If the food and drinks are good, if we needed anything Even the managers of the floor were just so detailed orientated. Always enquired how we are , The handsome guys who dropped our food, carefully explained temp or plates.Everything was just wonderful, myself and my husband's steaks had to be sent back, temp was a touch of, which were not a big deal, once done ...I swear I received a new ribeye... This is just amazing service! We're South African and working at ADMIRALS COVE CLUB, myself in reservations, my husband's a baker and my friend is a chef! We work in Hospitality so we know the drill however sometimes it's difficult to just have ppl treat you good and boy This Team went above and beyond!!! Oh yes, how can I forget my dear best friend: The Bartender, I ordered the following: lemon drop, blackberry sidecar and a rocks rita and BY FAR the most delicious cocktail ever was the BLACKBERRY Sidecar, who ever came up with that cocktail is Genius!Last but not least , there was a hostess by the podium/Fdesk, that was just courteous, we literally left almost closing time and wanted watch the basketball game, she was so nice , gave us directions. Thanks Charlynne 5612297965

First time at this Ruth Chris. Great service, wonderful decor, quiet, food was fabulous. All in all a wonderful night. Will definitely go back. They run a great operation. Very professional, clean and service oriented. HHH

Always a 5 Star experience! One of the best Happy Hours in South Florida!!! Our go to before a Performance at the Kravis Center. Excellent service, food quality and choices, and wine, cocktails! We always order the zucchini fries! It's a must! Crispy and full of flavor, a huge portion enough to share!! I order the spicy shrimp and the 8 large plump shrimp are so yummy and definitely have a kick! My favorite! My sister ordered the cheeseburger with fries! Cooked to perfection! Rare!!! Absolutely delicious! Jimmy at the bar actually remembers my drink! He's hospitality with a smile!! I highly recommend!