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Bidra med feedbackYo, this place is extra unprofessional. We didn't even order before we left. We were basically told to seat ourselves mind you we had 3 kids with us and requested a booster and sling for a car seat holder from the hostess's look you'd think I'd asked her to recite the constitution bruh... ANYway. We sat down, waited about 15 minutes and a waiter never introduced themselves to us or told us there was a wait. Mind you it was a total of 10 folks there not a heavy night at all... Now I know why... get it together.
I come here every once in a while. Nice atmosphere, friendly waitstaff, and the food is good enough. It's a chain so don't look for exquisite cuisine. Stick to burgers and appetizers and you're good. I tried the steak wonton tacos and they're actually pretty good. Crisp wonton taco shell with carne asada beef and some really good slaw. 4 to an order is more than enough. I'll be back eventually.
We tried again due to receiving what we thought was a good deal in the post. Disappointment BIG TIME! We showed up at 11:27am. NO BARTENDER!! None of the taps were ready, nothing. A young man at the door ran in the back and a guy in a red chef coat came out and started to serve us. The bartender then came out and finished our pour, but after wiping his face on his hands. The store manager didn 't even show up until NOON. Haywood introduced himself, gave us our beer and menus; then went into back again. A man sat down close to us. Haywood came out and spent the next 20 MINUTES talking to HIM! Never once checked on us. The picture I posted showed his position with his back to US (yes I know I take crappy photos, sorry). Haywood and this guy spoke about him going to UCLA or Chicago University taking a degree in psychology and how to pay for it. Ya know, I 'm glad he wants to better himself, but this is a conversation you have on YOUR time OUTSIDE of work! Not DURING you shift while people are waiting to order. I FINALLY had to ask if he can you take our order now? Placed our order 2 apps, shrimp avocado salad and 8oz sirloin medium-rare w/4cheese mac and broccoli. Hubby was getting ticked off at this point about the lack of interest from Haywood. We didn 't get any napkins or our dinnerware UNTIL food came out. When it came out I had my salad to go because he was starving and waited all morning for lunch at Applebees. He almost walked out because 1) if that was 8 oz then I 'm a natural blonde and 2) the steak came out WELL DONE, but we couldn 't find Haywood to return it. He was getting lightheaded because he hadn 't eaten since 2am (works graveyard). His mac cheese were not cooked thoroughly and this picture in the menu showed bacon on it but it came bland. It comes out of the BOX better than what was on the plate. PLUS there was still melted plastic on his broccoli! Haywood then disappeared AGAIN and I had to almost YELL to get his attention to pay our bill. COMPLETE and utter HORRIBLE lunch. He didn 't want to leave a tip, he just wanted to pay and walk out. I tipped, but I 'll be dammed if I EVER go back and I 'll tell EVERYONE at MY BAR to avoid this location. In the 4 years we 've lived in Dumfries, this is the 4th or 5th time we 've tried this location; even after the mass firing and re-training that was supposedly done at this location shows they truly need retraining! Haywood, there are OTHERS at the bar and a bartender needs to check on them several times NOT when the food comes out and when we have to ASK to ORDER AND PAY!
This place was terrible. First, I called pretty early in the day and asked if it was true that they are doing 1 dollar blue long islands ...that 's what they call them on their website, along with AMFs. (Which I found out after the fact by looking online One of the hosts picked up the phone and told me that she didn 't know if they were blue long islands. I continued by saying uhhh blue motor cycle?? She had no idea what I was talking about. She should have went and asked but she didn 't and just kept saying uhhh I don 't know so I basically hung up. Later in the day one of my husbands buddy 's called to make sure they are doing the 1 dollar deal till closing and this person CC said yes. We get there around 9:15 pm and find out they the price of these drinks go up to 3.99 after 9 o 'clock. Of course we were annoyed. The manager made the first round a dollar for us. It was a Friday night and our server was telling us that there are two new bartenders behind the bar. We were literally waiting for 20-30 minutes for our drinks to come. (5 drinks total at a time. when they were even busy. There were two people sitting at the bar. And from what I saw there was only about 3 other tables sat in the rest of the place. We finnally got fed up with the service, so we wanted to leave and asked for the checks. And it literally took another 30 minutes for them to get the checks right. I stayed and payed for my husband and I, and another person. While they (In this amount of time she is fixing the checks walked across to Walmart, got us more alcohol, and walked all the way home. I was pissed. No wonder this place has **** reviews.
This was one of my favorite restaurants I come every week with my family to have Lunch or dinner and never had any problems at all In the contrary they had great service fast service And good at all times ect... yesterday I take my parents for dinner And what a change the restaurant was empty to start with so our server took 15 minutes to get to us The salads took like another 15 minutes and the Main course took 47 minutes plus I had take My check to the server so I can get my card charge I don't know what is going on with this restaurant But the food is great at this place.... I run a shop and as a manager you have to check your reviews