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Bidra med feedbackAs regular bones I was impressed again, only brought down to share wings with network server noticed there and gave us 20%. my partner .ribs and brisket cold, but maybe bring network with start not help but all in all its fantastic
Pulled chicken burger came freezing cold as though meat had come straight from the fridge. Replacement was also cold told server at the end who rather than accept decided to ask the chef who insisted it was ‘warm’. Why would we pay for a burger to not eat it. This is combined with the restaurant being freezing with a fan in the corner behind us whilst 0 degrees C outside no check back to ask if our meal was okay at any point. When went to pay, very defensive about the fact burger was warm and she had cooked and checked it and essentially accused of lying not once did we ask for a discount but wanted at least an apology or at minimum the accusation of lying was insulting and ruined a Birthday meal. Ignored whilst speaking to ask how we would be paying before original server having to take over due to the fact this lady who supposedly cooked the burger got so defensive and irate.
Never had such dry ribs... Had to get up to pay the bill as not one visited the table after delivering the food the whole time we were there. Would have been acceptable if they were busy, but this was a Monday early evening and the place was empty. When I went to pay the 'team ' were just standing around at reception chatting away with one another. Was excited to go and was a bitter disappointment.
I have used smokin bones a few times on my visits to Dublin, always recommended highly to others. My visit with friends this week was not so good. Table service was zero, no one came to see if our food was ok, we had to take cutlery from other tables as we was seated upstairs and no waiters upstairs, food took a long time to come out and the place was empty. Portions were extremely small, just not anything like the experience I have had before. Friends we took said they would never return. Come on Smokin Bones lets have the old you back please !!
Nice place, good food; bathroom not to clean but overall well