Espresso House - Drammen

The coffee is good, but the staff should have had a course in how to provide good customer service. They are not particularly service minded and it almost seems as if they think it is a chore that customers come who want to order. No smile either, pot seems sour. Will single out a slightly grown-up bald man who works there, who deserves praise! Really keen to make the customer happy, and it always looks like he's enjoying himself at work! Also comes with the coffee! When he is at work, you often sit a little longer, and then there is also another coffee. There should be more like him. Service: Dine in Meal type: Other Price per person: kr 200–300

Friday 16/8 around 15. It seemed that the baristas were more interested in chatting together. On the contrary, ignored us, despite the fact that we were standing there alone. There was no one little moment , and when I asked for help, the person who was supposed to help us got angry. I asked if it was possible to use a coupon on a type of coffee, was told to scan, but no answer as to whether it was possible. She then gave me a different coffee than what I ordered, and was not pleasant to deal with. Service: Dine in Meal type: Other Price per person: kr 100–200 Food: 4 Service: 1 Atmosphere: 3

Outside, it doesn't look like it, snuffing in big piles around the tables, really bad.

Service: Dine in Meal type: Other Price per person: kr 1–100 Service: 5 Atmosphere: 5

Visited Espresso House after taking a walk around the mall and doing some shopping. Wednesday 3.7.2024 at 12:49 was a busy period for the lady behind the counter. She seemed tired, but we thought she managed the feats very well in serving the line of guests. Fortunately, she had the sense to drink fluids in between. The food and coffee (double americano) tasted excellent. Thumbs up for the lady behind the counter today!!! Service: Dine in Meal type: Lunch Price per person: kr 1–100 Food: 4 Service: 5 Atmosphere: 4