Dunkin' - Downers Grove

Great place for a pick-me up afternoon coffee, or a breakfast on the go!

Every Wednesday morning when I go through the drive thru there is this old lady with the meanest look ever staring back at me and the friendlier I try to be the ruder she is.

Very rude people. First time I ate there, they told me they didn't have the food I had already paid for online. Didn't have any good substitutions and didn't offer a refund. Second time I ate there they shut the window (drive thru) on me and said they were close at 4pm!!! Never coming here again. Learn how to treat your customers before running a restaurant.

Had to order at the window. Dining room was closed. Why ? Coffee and coffee cake muffins real good.

Horrible customer service and I was charged wrong. The lady listed it as hot coffee it sure doesn?t look like hot coffee. She was in a rush to get us out she wasn?t giving us a straw and we got over charged. Keep an eye on your receipt