Wnb Factory Wings Burger - Douglasville

The food comes fast and the service is great. My food was hot and very good. The prices were not bad either.

The WnB off Fairburn is the best! The cash registers are so beautiful and welcoming. The food is always on point I always order the wing combo never missed it!

I ordered honey lemon pepper and I didn't taste a hint of either. They were also very the fries are not good.

So I attempted to purchase a 8 wing combo and an impossible burger which I have had before and it was amazing, this time the cook blackened my burger bun as it was hard to the touch, I didn?t even ask that he re cook my food I simply asked for a new top bun in which the owner refused to give me a new top bun, I understand he was the only cook this day but when another worker tried to switch the top bun (due to him being so busy that he?s burning the customers food) the owner wouldn?t allow the worker to switch my bun either. I have spent a lot of money at this restaurant only to be treated like this, so I will NO LONGER SPEND MY MONEY AT THIS WNB FACTORY RESTURANT OFF FAIRBURN RD DOUGLASVILLE? HORRIBLE CUSTOMER SERVICE!!!! And yes I asked for a refund!!! Thank you to the two young ladies who gave me excellent customer service. And this is my burnt bun perfect example of the poor customer service this establishment gives out, instead of an apology the owner responds by telling lies I ordered my food from FAIRBURN rd WNB Factory and not once did I have a bad attitude unless your talking about the horrible smell when you first walk in from a possible stale mop, I just asked what that smell was yes I had a bad attitude after you took my money and gave me burnt food yes I then had an attitude because you didn?t have the decency to simply replace the burnt bun you won?t stay in business like this by treating good customers BAD!!! Here?s a picture of my burnt bun?. See for yourself and it was hard I don?t like hard bread? NEVER EATING HERE AGAIN!!!! P.S THERE IS A HUGH DIFFERENCE BETWEEN STEAK AND BREAD!!! FOR THE RECORD I DO NOT EAT BURNT STEAK EITHER!!!! I?m not a big bread person but I re ordered the burger because it was good AND THE BUN WAS SOFT? THATS HOW IT WAS SERVED THE FIRST TIME I PURCHASED IT, IF YOU WANT TO EAT BURNT FOOD THATS ON YOU, DON?T TRY TO MAKE YOUR CUSTOMERS EAT BURNT FOOD BECAUSE YOU EAT IT?. GOOD BY??

This was a hidden gem. Leaving Atlanta and stopped to eat, my family found this place. The service was friendly and very helpful. We ordered a burger, wings, and a chicken philly, all with fries. Very filling and had tons left over. We will find this place again when we return to Georgia.