Brooks Breakfast Lunch Cafe (benjamin Franklin

I ordered cream chipped beef over pastries for departure and when we come home, this is their idea of breakfast!

I have been here before and have always had a pleasant experience. I was excited to bring my mom there who was visiting from out of state and hyped up how good the food and everything was there. We sat down with 2 other tables of two people. Literally the smallest crowd I've seen in there for breakfast. Our young blonde server was slow and was too busy chatting with one other table of young girls. Anytime we needed her, my mom had to wave her down. My mom asked her 3 times for lemon in her water whicih was pretty simple. Silverware was not made available to us until after food was served and she never came back to check on us at all to ask how the food was, again, unless we waved her over. I ordered the Hawaiian sandwich which was featured on thick toast with pineapple, bacon, a burger patty, cheese and tomato. My mom ordered the sticky bun sandwich with egg, sausage and cheese on a sticky bun and we chose to share half of each. Her sticky bun sandwich was great. My sandwich came with not a piece of pineapple and one ridiculous piece of bacon. When I realized there was no pineapple, I called her over. She asked, would you like me to bring the pineapple to you or make a new sandwich. I said I'd like a sandwich since that is what I ordered. She brought it back, this time correct, and it was one silly ring of pineapple. I couldn't believe it. I thought the sandwich was absolutely pitiful and the server was somewhere in the clouds the whole time. I won't be back and I won't embarrass myself by taking anyone else there again. Such a shame because it used to be a great place.

If you want some raw eggs then you should for sure go here. My sister and I both got what should be poached eggs and I got eggs benedict, same thing. Our eggs looked like they were just placed on the plate and never poached. look at the picture, and have you ever seen hollandaise sauce that looked like that??? Mortified. I should have went to McDonald's.

Went for lunch with a friend, will never be back. As other reviewers have said, I am an ex-waitress and can forgive a lot in a server, but the service in this place is inexcusably terrible. The restaurant was not full and was not understaffed. Our young server did not greet us politely and did not provide her name. When I ordered an appetizer and asked for it to be prepared while my friend looked over the menu, the waitress went to put in the order for the appetizer and never came back. We waited twenty more minutes, during which the appetizer failed to arrive, before I went to the counter to ask when our entree order would be taken. I was told we don 't really do appetizers like that and I didn 't know you were ready to order. If appetizers are on the menu then why don 't the serving staff know how to serve them? After I complained the server never returned to our table, she let her manager bring our food and refill our drinks. Macaroni bites were bland and subpar (especially for the price) but I ate them because at that point we were starving. Fries were mediocre at best. Chicken sandwich was inedible, I took one bite and spit it out. The grilled chicken was rubbery and undercooked, and my friend found a hair on my plate and tried to discreetly brush it away so I wouldn 't bring it to our very inattentive server 's attention but by that point I was so disgusted I just wanted to leave anyway.

Service was great, waitstaff were friendly and attentive, food was delicious, and the value was solid. The interior has a fun, 70s-80s vibe, coffee was strong, and our food was piping hot, fresh, and quite tasty. The crepes and omelettes were also unique to the place; interesting recipes ? We'll definitely be returning for weekend brunches.