Dunkin' - Dothan

The atmosphere And the service was not good. It just felt unwelcoming. A few weeks ago there was one man in there. I gave them five stars based on his professionalism. Todays crew wiped that away. The sandwich was good But the cappuccino Was horrible. They do need to retrain the staff.

I just left Dunkin not 5 minutes ago and my experience was horrible. The one by the medical center. The young lady working drive through was very rude. She acted annoyed that I asked for napkins which she should have given me anyway being that coffee was running down the cup. I suggest more training in people skills.

Absolutely rude staff.How is it there the only Dunkin that consistently serves me fozen coffees that are solid white (No coffee in them).This has happened on diff occasions with diff employees. This last time after pointing this out I received a hateful attitude. This is the last thing a customer needs when there loved one is in the hospital in surgery just across the street.

I ordered from this place on Doordash the food was absolutely horrible rubbery undercooked. The only thing good was my iced coffee that's why I say 2 stars the coffee was great! Suggestion stick to the coffee definitely avoid anything they gotta cook. Would hate to get an undercooked doughnut! SMHDietary restrictions: Lactose Intolerant

I ordered a regular iced coffee and three different times they were all sour. They tried telling me it was possibly just bitter or it’s to strong but I used to work at Dunkin. It’s sour.