Mcdonald's - Dixon

It seems that every time I set foot in this McDonalds there is someone in the back arguing and using racial and homophobic slurs. I'm not sure why the managers/owners don't do anything about this but it is extremely unsettling that not a single person in management seems to care that their employees throw bigoted epithets at eachother. However I don't really expect much from management considering on one occasion that stays in my mind, the management seemed to be laughing at the use of slurs. I feel for the employees, because they constantly look on edge and I've even seen them cry after being yelled at by management. This establishment needs better/new management. It seems very very toxic.

Fast food costs more than full service diners, and you don't even get fresh food.I have lots i could say about management, but I'm sure anyone who has worked in foodservice knows exactly the personalities of low-status management.In the year I've been in town, I've tried to hang out a bit to use Wi-Fi, but I can't cope after maybe 15 minutes because of the overwhelming noise and bright overhead lights. #autism

Fast service, the employees were all super nice and helpful. Rating only 4 stars because something in our order was wrong but honestly we could have checked before we left, so maybe I'm just having a bad day.

Quick friendly service despite the fact the place was JAMMED with customers.

I would like to leave another review today(11-12-23). I used to have no problem here. Lately service is slow and accuracy of orders have gone downhill. Today I went inside because drive thru was long. I ordered two breakfast sandwiches and waited forever to get it. I finally handed a guy my receipt and asked him to check on it. He came back right away with it and said sorry about that without even making eye contact with me. When I got home my food was cold and the steak, egg and cheese bagel that I ordered was wrong. I now had a bacon, egg and cheese bagel, with only 3/4 slice of bacon on it. I just get the feeling nobody cares of late.