Mcdonald's - DISTRICT HEIGHTS

The place offers a fantastic selection of fresh food. I enjoyed eating here. Staff are always very friendly, prices are comfortable and the place is always clean.

Food never looks like it should and customer service was bad. Staff wouldn't even say hi how are you doing.

We arrived at this place for lunch. we heard about this place from a lot of people. Well, it was very nice. The staff members were very polite and we had a fantastic feeling. The meal was delicious. We loved this place a lot and we will definitely return to this restaurant. Recommended.

Well, The last 2x I have gone to that McDonald 's I have stated I am never going back, but after last night you can definitely mark my words in ink! 1:57 am 3/12/19..The order taker informed us that the frappe machine wasnt working but we could order ice coffee instead. We ordered a medium ice coffee and took 2-3 sips out of it as we waited for our food. We then observed the very rude and abrupt Hispanic female manager making 2 frappes. We inquired as to why we were told the machine wasnt operational. We received a very nasty response! She acted like we were crazy and told us you didn 't order a frappe . We explained that 's what we originally came for but was forced to choose ice coffee instead. She told us to give back the ice coffee, but once she saw it was sipped out of she started yelling you already drank some of it! Well yeah, because we were told that was our only option until we saw you making frappes. She then grabs the cup , throws out the ice coffee and tells us she can only make us a small frappe because sips were taken out of the medium ice coffee . I offered to just pay for a whole new medium frappe but she slammed the window on me. I told her no whipped cream and tapped on the window to remind her, but she made it with whipped cream anyway. When she brought it to the window, I told her once again I didn 't want whipped cream she snatched it and threw it in the trash with such venom.Crazy thing is she acted like I was begging for something for free! I clearly offered to pay the difference in the ice coffee/frappe. Anyway she made another small frappe and gave it to me but it was hastily made,dripping down the sides etc to the point I lost the taste for it and really didn 't want it anymore. So I paid for a #9 and 2 hashbrowns and a medium iced coffee, and got punished with a small frappe and burnt hard French fries. No smiley face here. I refuse to spend my money here ever, ever again. Never have we gotten this type of treatment at Silver Hill Rd or Marlboro Pike locations. This is not the 1st time the service has been below standards at this location set for McDonald 's but it was definitely the last straw for me. As a local business owner myself I will definitely be using this experience as a teaching moment for my employees as well. You never know who your customer is, I could definitely have been a shopper

Paid for a cheese burger w/ Mac sauce and chicken tenders. Received a regular dried out cheeseburger and barbque tenders. Called twice to report but no one answered the phone.