Kfc - Detroit

This particular situation has always a long line, but they are fast efficient. the chicken is always hot fresh. the last time I left, the lady in the window was very pleasant. I will go back

Waited for over 45 minutes in drive thruThen went inside to have a even worse experience with the Manager who had told people in the drive thru that I held the line up my car was broke down ?She had no idea that I was the person in the drive thru didn't even acknowledged her poor decisionNo interpersonal skillsNo problem solvingJust AttitudeStill didn't get my food for another 20 minutes after thatI guess they just happy someone showed up to work

Make me not want to go there anymore because their chicken are too small for the price that they charge

45 minute wait to the drive-thru not worth it plus the food was horrible it was cold it wasn't even cooked fresh

Man I'm sad the time has passed when fast food chains know in detail the pulse of their operations. These guys keep running out of stuff like spicy chicken come on KFC you're starving me. Stick to protocol make daily projections of volume needed for the day and pay special attention to still having food everything up til the minute close comes. Don't fear waste fear Lossing sales and happiness of loyal customers. Not breaking down for close an hour before so you can get off at exactly close time. This is Ludacris. Man ! I was craving this hot and spicy chicken. Only to by sent away starving. Like no dinner tonight Son you bin bad. I'm like crying what did I do for this punishment . No you just don't want to give me my spicy chicken. Besides that you're the best KFC can't do without you!