Jack's Pizza - Delphos

I honestly hate to even do this, but I am so so disappointed the owner couldn’t make this simple thing right. E Yesterday I had ordered a sirloin burger with onion rings, the sirloin I wanted well done no pink. Got home and the burger was very pink. Called to let them know and that I hate to be that person but asked for credit or something back. Explained to them that I couldn’t come back but could tomorrow. I offered to save the burger and bring it back tomorrow and the lady said well that’s kinda gross for 1 day old food and I said well I can take a picture and they said that’ll work. Today I called for my credit, the lady had no problem finding my credit and said was this the credit from yesterday Anderson? I said yes. Ordered that along with a 21inch pizza and onion rings. Went to go pick up the food and they said they had no credit and the owner came to me to let me know she has strict policies for this kind of thing and doesn’t recall the credit and that she was telling the lady yesterday what to say to me on the phone. I said well here’s the picture and even the slip says no pink well done and it clearly is very pink.. she said well there’s nothing I can do do you still want your food and I said that’s unfortunate and no thank you and drove off. Could have been handled so easily, and I’m not sure how as an owner you couldn’t see the issue and fix it. We have ate at jacks for years. Food is so good but the way this was handled doesn’t make me want to recommend or give my money too.

Order 2 Large Pizzas and 1 small Pizzas for Saturday get together. Pizza was made on time. Very good pizza. Will be ordering from again.

Pizza was good but when we went inside to order, not one employee was wearing gloves pretty sure that's a law.

First time there it was fantastic I will go back again

Nice staff, great food, crispy crust, good garlic sauce, and awesome owners. I will definitely be ordering from here again. I read some of the other reviews and was skeptical because of that but they were straight cap ?. 6/5 would reccomend over pizza hut.