Jimmy John's - Deforest

Like everything, the prices are outrageous. $30+ for me and my wife to have a simple sub, chips and drink. What is really offensive is the tipping. You are not a restaurant that waits on tables. You should not tip for ordering freaky fast subs at the counter. The card machine throws the tip in your face. Then to select nothing you have to hit other, press zero, then it recalculates (to the same amount) and you have to swipe your card again. Basically in attempt to make customers feel guilty about not tipping employees who get an hourly wage to make subs. I tip good for someone who waits on me in a restaurant. Tipping is out of control in this country. Out of control. In addition, where Jimmy John 's drops the ball with their food is the cheese. It is a paper thin, transparent slice. Im sure adding extra will be another $5.

When you order online, start the order when you get it. Don’t wait until the online order shows up at the door and ask what you ordered. What’s the point of using the app?

We waited an hour and a half for our “freaky fast subs”. I called the restaurant to check on my order (45 minutes after we ordered) and we were told they were on their way. We continued to wait, so I called back 1.5 hours after I ordered. The manager, Sarah proceeded to tell me there was a warning stating there was a long delivery time and she actually hung up on me.We received damp subs that we ended up throwing awayI never received a message about the long delivery time in addition I have an email that clearly states it would be a 30 minute delivery.I would recommend avoiding this location and try one of the other small businesses in town.

We waited 1.5 hours for our delivery. Our subs arrived damp and definitely not fresh. When I called to ask for a refund/or new subs I could pick up, I was hung up on by the female answering the phone.

In our busiest day of the year at our school they messed up the order (w/ an allergy concern mind you) and then refused to fix it or even reimburse us for 1 sub. Manager (Sarah) was beyond rude. Bring your business anywhere else.