Origins Coffee Lounge - Darlington

We finished our coffee in just 30 minutes and our cups were promptly cleared from the table. We were then asked if we would like another coffee, but declined. However, we felt very uncomfortable with the way we were treated. The staff could benefit from training on how to be more pleasant to customers. With so many other coffee shops in town, we may choose to go elsewhere in the future.

I visited this coffee shop in the afternoon today to meet up with a friend, as I have been a regular customer since it first opened. We have always had a good experience and the staff have always been polite and friendly. However, on this particular occasion, we felt uncomfortable. Our table was cleared shortly after we finished our drinks and food (in less than 30 minutes). We didn't even have time to enjoy the biscuit that came with the coffee or use the pot of jam we had paid for. Then, the woman who seemed to be in charge began loudly cleaning the tables around us while we were still trying to chat. It was not closing time and the cafe was nearly empty, but it was clear that she wanted us to leave because we were not ordering another drink (even though we had already spent around £6 each). This kind of attitude is shocking and practically bullying. It is not acceptable behavior, I'm afraid. Moving forward, I believe we will be taking our business elsewhere as the staff's behavior has declined.

The best coffee shop in Darlington! I have been to this shop several times and always find the staff to be very friendly. The tea and coffee are top-notch, and the cakes are always fresh and delicious. Definitely worth a visit!

The tea was excellent and the cake! Bought a small chair out of the window for a little dog and nothing was too much trouble for the lady in the shop part of the cafe...Lovely unusual Christmas decorations..bought like a Lava lamp that will last forever lights up in green in shape of a Christmas tree.. Only problem the cafe was small and I have been when it is busy on another day and had to queue... This visit to buy the chair was on a a Sunday...so just managed a table... Would I return...yes and have recommended it to others Satisfied Customer October 2020

Won't go back as manager (I assume) not welcoming and quite rude. Telling me they were closing in 50 mins and asking how much longer my friend would be. We left without ordering