Starbucks - Danbury

Service was prompt, the service area was clean and the staff was very prompt and efficiently attended to us with great concern for our requests.

Nice quick service, some off the staff need to brush up on the different terminology used when cutomers are ordering and maybe ask a customer exactly how many sugars would you like as oppose to just handing you 1.

I must honestly admit that I have always been given first class reception whenever I enter the store. My only reason for this is, I converse with these wonderful employees all the time. Finally, the store is clean and the employees are hard at work.

I am very disappointed in this Starbucks and that's hard for me. When I came in I didn't know where the line started or ended, there are no ropes. I asked for a bacon, egg and white cheddar and toasted vanilla oat milk espresso. On the way out after getting my order, I grabbed some napkins. The garbage was overflowing and hasn't been taken out in several hours. It was only 3:30pm! I got back to my car he as I ate my sandwich noticed it had no cheese. The drink was under sweetened. At this point I wasn't going to return. But I will write a review and I hope Starbucks reads this and works on doing this better. I spend quite a bit for quality when I go and don't expect underwhelming food.

The barista was a wonderful young man with lots of patience. My grandmother wanted a purple cake pop(her favorite color) and they didn't have one out. Obviously she cried. He was calm throughout. She wanted a pink drink 5hey also didn't have it. He didn't loose his manners, his charm or anything. He was so empathetic. He went to the freezer found one and gave it to my granddaughter. Boy was I happy. He even apologized for not having the items. His customer service was amazing. The store was extremely clean also. Thank you to the gentleman that took care of us.