Sweet Basil - Dallas

Visited for the first time tonight and had an amazing experience. We were warmly greeted by who I believe is the owner, and all the staff were so friendly and attentive. The gentleman who clears tables and replenishes tea was amazingly attentive and kind. Food was great as well, I wish I took a photo of what we ordered! The atmosphere is so peaceful and cozy, especially with the holiday decor. It seems a lot of other guests who came tonight were regulars, and the seemed to have a good relationship with the staff and vice versa. That’s an amazing sign, and you don’t get that time of customer-employee relationship at most restaurants. They seem to treat their guests like family. (Edit: after reading other reviews, I realize a man and his wife who left a review a few months ago were in the restaurant tonight! Again, having regulars like this really tells you this place is quality . They also have a good variety of wine, and the prices are reasonable. Can’t wait to come back !

One of my favorite restaurants in Addison. The sweetest people you have ever met combined with truly amazing food. The BEST lobster bisque I have ever had in my life! It is a must try when you are in town.

Notice that the food portion was ALOT smaller for the price. Little disappointed . Taking plates with food on it. I wasn't even finished, and it was gone.

This is my go to restaurant for Italian food, and never disappoints! Excellent service, and a nice atmosphere.

I wanted to like this place so badly. The reviews are all good and we live right by it, so we finally decided to try it. I want to start by saying that the service and the atmosphere was wonderful. The restaurants decor made me feel at home (as someone who grew up in an Italian household) and our waiter was incredibly nice/prompt. I had absolutely no issues with the service here tonight. My issue was with the food. For an appetizer, our bruschetta was pretty good. Our entrees, the manicotti and the bolognese, were not unfortunately. Our waiter brought them out suspiciously quick. The manicotti was, and I say this as politely as I can, the worst I have ever had in my life. It was not baked. The ricotta was chewy and watery, and the manicotti came prepared almost like bare tamales. There was no cheese or garnish on the plate, just bare manicotti noodles and red sauce. It tasted like it had been frozen for quite some time. It was inedible. The bolognese was edible, but it was not appealing or appetizing. It, respectfully, looked like throw up on a plate. Partner could not get down more than three bites. I wanted to say that our waiter was so so nice and tried to replace my meal, but we declined. The waiter and owner were very kind and took the manicotti off of our bill, even after we offered to still pay for it. As I said, the service was wonderful and I am so sad that we didn’t enjoy the food more. All in all, the appetizers were alright, the service and atmosphere was wonderful, but our entrees were disgusting. We probably won’t be back, but I do sincerely wish this place all the best.