Shipley Do-nuts - Dallas

I went through the drive-thru and asked if there were any fresh/hot glazed donuts, the lady told me that they were still warm, so I got 3 glazed donuts and after leaving I caught one and they were COLD. Colder than cold, only absolutely no heat at all... I know it doesn't seem like a big deal, but why lie? I'd have been given a Kolache if she told the truth. The Terrell site is much better, they always have fresh donuts and if they don't lie.

Love the drive thru feature! The ladies are beautifully talented and have great customer service so that you feel served like your family

They're terrible! The Jumbo kolaches are nothing more than a hot dog with a Hunk of Cheddarkäse in a cookie. TERRIBLE.

I love Shipleys, but had trouble with the order and they get my order right. the Plexiglas makes it hard to see the donut selection and, above all, hard to talk to the children who work there. You messed up my donut order and I didn't know until I left. I tried to talk to someone, but they were closed and you can't leave a message. Communication is almost impossible between the people behind the counter who wear young and new for customer service, the plexiglas and the mask. I'm vaccinated 4x and I understand caution, but it's time for the plexiglas to go. It hinders your business. Can I forget my donut-yall, please give me?

This is a great location. Fresh product and friendly service. The jalapeño cheese kolaches and the cinnamon twists are a family fave.