Mcdonald's - Dale City

There was nothing available like napkins, stir sticks, straws, not even a soda machine in the main area of the restaurant. After we ordered, I asked for a cup of ice and I already had a McDonald's cup to fill. They claimed they didn't have ice and then said they would have to charge for ice. The manager was very rude. This is a very bare bones operation. It's almost like you would imagine a prison to be. Very cheap. Nasty manager.

“I recently had an incredibly disappointing experience at this McDonald’s. I visited the drive-through and waited for a whopping 25 minutes without a single word of explanation as to why my order was delayed. The lack of communication and the excessive wait time left me feeling frustrated and dissatisfied. It’s unacceptable for a fast-food chain to keep customers waiting for such an extended period without any acknowledgment or apology. This experience has definitely made me reconsider returning to this McDonald’s in the future.”

The experience I had at this McDonald's was horrible. I get my fish and the fish was stale the bread was hard and I was already about a mile or two away from the place when I started eating the food I was driving in North Carolina McDonald's food is starting to suck a

Food was hot and fresh and they are wonderful staff there too!!!

03/09/24 @4:40am. Manager was very rude to me. She started off screaming at me thru the speaker after i said hello. When i got to the window she had a very bad attitude I didn’t say much to her i was waiting for her to tell me the total). I only ordered a large sweet tea and she never told me the total. After i paid using apple pay i parked and then i got the notification of an $11 payment from mcdonalds. Then i walked to the drive thru window and told her that she charged me $11 for a sweet tea. She had an attitude and almost slammed my head in the window so i backed up and waited for her to give me the extra money that she overcharged me. When she gave me the money $10) she said “here MF er” very very bad customer service. And i know they should have audio and video at this McDonald’s location