Tsuru Ton Tan Boston - Crossing

Very fast service and great food! Make sure you go hungry to get your money's

In short, they serve the worst Japanese food that I have ever had in the Great Boston Area so far in more than 2 years, and they don 't even try to provide reasonable service to customers.I waited for like 20 minutes to be seated in a party of one, which is not fast but understandable. No one served me water. No one wiped the table, as I can clearly see the stains remaining on the table. I ordered Karaage Fried Chicken and Katsu Curry Udon. The Karaage Fried Chicken tasted as if they have kept the raw meat in their fridge for weeks. Some parts of it has grey or even black color on it, instead of the normal red or white as one can find elsewhere. Plus, it was so dry, I can 't believe that the meat was marinated before cooked, even though the lady who came to listen to my complaints insisted that it was marinated. And they have put so much flour on the karaage, I felt like that I was eating a bowl of fried flour instead of chicken. The dipping sauce is fine, which felt like a miracle to me. The udon noodle was overcooked in Katsu Curry Udon, and somehow there were undercooked onion slices in the curry soup. This made me wonder, how did they even manage to make that happen if the curry soup tastes okay? The fried pork steak, the katsu part tasted just the same as the karaage, another huge bunch of flour. At last, I can 't stand this anymore and told the waiter who came and ask if everything is okay by saying NO . And he just left without a word! Why bother ask if you don 't want to know? (They sent the lady I have mentioned above to learn what happened and they gave me my cup of water in the end, because I told another waiter to let the chef come and I will tell him face to face how bad his food was. Obviously the chef did not come because he does not have the nerve to admit that his food is such a nightmare. The only reasonable thing was that they would consider change the food for me if I told them at the beginning. But honestly I think I deserved a refund in such a situation. I am definitely not in the mood of taking photos for such a disaster, and my suggestion is that, since there are so many places in the Great Boston Area serving properly cooked Japanese food, the chef of this place and other customers should really go there to learn how to appreciate it (To just name a few, Ganko Ittetsu Ramen has best karaages and Futago Udon knows udon noodles should not be overcooked. . Don 't spend your money here until they have improved their food completely.

Summary: Don't go for the all you can eat.They let you order 3 items at a time, but every time you order, it takes them 30mins to bring me the food. They strictly enforce the 90 mins dining rule. Using this tactic, that's why I was still hungry after ordering the 82 dollar Ultimate ayce course.To be fair, the Chicken Karage and the scallop sashimi were good. But it was my first time having sushi with the rice being crunchy.

I could give this more than 2 stars because the food was alright but everything else, bad. Seating is such a confusion. You have to wait on the stairs that lead down, so a group of 4-5 different parties are sqeezing to the side of the stairway while their servers are bringing food up from downstairs. How easily could someone knock a tray full of food down.After going in and letting the host know we are a table for 2, we were told the wait was 15-20mins, while other people who came after (with NO RESERVATIONS were given seats. We were eventually told to sit at the bar.We ordered 4 items but only received 2. No one came to check on us other than asking if we wanted something to drink. By the time we were done, 2 items still haven't arrived and we told them to just take it off. (It was never even cooking. They removed the items and was given a discount, which really means absolutely nothing because we still received bad service and half our order.

I came in with a large party of 10 at approximately 8:00pm, seated 8:15pm. we opted for the $46 ayce menu and gorged ourselves the entire time. in terms of the various dishes, the sashimi was buttery and exquisite through and through. the wagyu sushi was something i do not recommend unless you like your beef lightly seared and near mooing (it was obscenely rare and dripping red). if you’re into that, perhaps that dish is for you. i got the softshell crab tempura, which was absolutely delicious, and the wagyu truffle udon that had a mild flavor. the meat in the udon wasn’t as fatty and tender as i would have liked, but not bad still. waitstaff were incredibly benevolent, yes there were mishaps here and there, but that’s given for a large party. one thing i really disliked though is that when we got seated, we were told that we only had 45 minutes to order since the restaurant closes at 9:00pm. though they let us stay a little past the closing time, it would’ve been really nice if they at least gave us a heads-up in advance before seating us. it felt like we were being deceived in that sense. in general, this place is a no-brainer option if you want to grab a quality meal for your buck.