Mcdonald's - Covington

The line is always so full. you could sit an hour in the snake and still not get your food. Sometimes they are friendly, sometimes they are not. sometimes they only make cash, sometimes they only do credit card. the dining room is never open when I was there.

Normally you all do better than what you did today as far as food goes. Although the store constantly forgets food for the orders on a regular basis. This is why I eat in restaurant. Just had back surgery so ordered food delivered by Uber eats. Spent almost $37.00 with fees, tip, and food. Got a happy meal, two cheeseburger value meal, and 2 chocolate shakes. Received the food with NO fries in my value meal and both cheeseburgers were ice cold and super dry, which is strange because normally they are greasy. My daughter said happy meal food was just okay and her fries were cold too. So basically, I spent $37.00 on a happy meal and two shakes because I had to throw the burgers away bc they tasted like they had been sitting for too long. Contacted Uber Eats and they said I couldn't get a refund for my meal. If I've asked for refunds in the past it's because this restaurant forgets food, and I had food eaten and taken by one of the delivery drivers. Do better y'all. I know it's fast food but I literally hadn't eaten for 24 hours because of surgery. At least the shakes were good. But the rest of this is ridiculous!!!

Worst McDonald's i have ever been to the lady there was so ghetto and mean i ordered through my mobile app and then she DEMANDED i pay her money also?! I asked.to speak to manager and she was even more ghetto! I was afraid they were spitting when they were yelling. I just wanted my.food and i all ready paid i tried to show my recipt from mc donalds app and my bank statment where i had been charged but i was met with to crazy ladys trying to talk overntop of me and tell me im wrong and continue to demand i pay i had already cancled the order at this point i left.. afraid

I hate to say it but this McDonald's is extremely slow and they do not care for their customers. The drive thru is always backed up, they also seem to mess orders up constantly, ex. I ordered a strawberry milkshake and got a chocolate and I told them but instead of correcting it they said I was lying.

This place has no idea how to run the two drive thrus it has. Multiple times I've sat at one while the other is addressed many times over me. If this is business you can't handle, due to whatever reason, shut the other lane down. Worst drive thru I've ever tried to go through ever. I know my review means nothing, but if I can save one person's time, its worth it.