Costa Coffee - County Durham

Parked here with my disabled mother in law. Realised that we had forgotten to bring her blue badge but given that we were only stopping for a short period (weather terrible) parked in the disabled area in the hope that we could explain to any member of staff that she had a badge. One of the members of staff saw the car and promptly contacted a parking enforcement officer without even discussing our reason for parking in the bay. When the parking attendant turned up I walked out to discuss the reason for parking without her card and she challenged me to get in the car and drive off. Almost as if that was what she wanted. I discussed the situation but it fell on deaf ears. A lesson learnt on my part. That said disappointed that a member of the Costa staff would have reported this without discussing the circumstances with us first.

Went here as had 30% off food so ordered a drink and a breakfast wrap,tasted ok far too hot tho but what put me off is the price almost 8 quid,this is shared car park with Greggs and i know where ill go from now on as can get similar for less than half price and have a better rewards on app,service ok ,drive thru counter too high, was very quiet not surprised.wont be back here.

Met my friend for a catch up over Christmas in the Bowburn Durham store. Bought drinks and food but as it wasn’t busy, we stayed for extra drinks. Just been hit with a £100 fine for staying over the two hour limit. Expensive catch up! What a con won’t be back!

Awful experience, was fined for staying in the car park 20 mins too long, even though I was a paying Costa customer. Appealed but rejected. To be charged £60 during a cost of living crisis is a joke. Won’t be back.

This is possibly the worst Costa coffee I've ever visited, the car park is very small and shared with the Gregg's, the place itself was dirty, the fraps were overpowering, way too much flavour to be nice. Wouldn't go back.