Aleeza's - County Durham

The delivery service is very poor. I placed an order at 6:00 PM (opening time) and it still hasn't arrived. I was then told to wait another hour. This is not the kind of service you would expect from a delivery service, especially at this time.

The main course was delicious, but a part of our order was incorrect. We informed the restaurant, and they offered to correct the mistake, but we would have to go back to pick it up. They did not offer to deliver it to us, despite it not being our fault. We decided to accept the situation and go without the correct item. Other places we have ordered from have gone above and beyond to fix their mistakes, so unfortunately, based on this experience, we will not be returning to this restaurant.

This is the third time we have ordered from here. Food is restaurant quality but bigger portions. Delivery has either been quicker or on time. Ordered tonight, Friday and quality was amazing even more impressive considering the number of orders they will have taken. Our go to takeaway.

Had several takeaways from here now, always tasty, hot and delivered on time. Food is reliable and ordering online is easy.

First time here, thought we’d try this place since our previous takeaway went downhill and hygiene rating was a disgrace. Order chicken tikka masala, korma, pilau rice bahjis, peshwari naan and chapati. When we got it home it smelt fab but once we started eating it nothing had any taste, tasted like thick water in a bowl. Korma was strangest colour I’ve ever seen. The free chips had more taste than anything. Worst £27 spent and won’t be going back. Oh and naan had raw edges