Red Lobster Council Bluffs

We visited Veteran's Day. We love the coconut yarn. I also had a bowl of Clam Chowder. Perfectly baked potato with butter and sour cream. We had such a friendly waiter. Mom had his birthday, so she got a free dessert. Who can resist the delicious cookies! Beautiful birthday dinner!

My waitress Sammy was extremely rude. When I mentioned I needed new silverware because the set at the table was dirty she rolled her eyes. She smacked her lips at me multiple times when I asked for simple things like a refill. I have been to this location multiple times and the service continuously gets worse. After this last experience I won?t be back.

I went because my sister was buying. The food was good, service was not. I got a three course meal for the first course I got soup. I asked for crackers and they had none. How do you sell soup every day and not have crackers? Second course I was supposed to have 3 coconut shrimp only got 2 even after complaining still didn't get it nor did my husband get his 3rd one. My glass of tea stood empty my entire meal. The waitress saw and acknowledged that my glass was empty 3 times before I finally got a refill right before we were about to leave. I'm not coming back anytime soon.

Service was good the food was not we got shrimp scampi it was dry no butter sauce everything was cold on the plate also the salad was not good it had brown pieces of salad in it the cookies was barely warm and have smaller red Lobster really went down we will not go back it was like throwing money away I sent my meal back it was fresh but that should not reflect pictures when

Red Lobster in Council Bluffs was great. Food was wonderful but our waitress made our night. We (4 of us) had the shrimp all you can eat. Valorie was our waitress, kept the food coming, the drinks filled and was an absolute joy. She gave us advice on what to try and even showed us how to eat the red shrimp. Very pleasant evening. And this when she was training someone. Sure hope the trainee takes all the advice from Valorie because she will also have a following. THANKS