Big Kel's Pizza Wings - Council Bluffs

The service is perfect. Especially, Amanda was very commutative and kind. I hope, we will work in the

Was enjoying an evening. Thought I would try there lasagna. Not good. It is made ahead then they warm it up. If they warm it up. Mine was luke warm. Not good. Better if it was fresh. Tonight they seemed off. Would not recommend the lasagna. Have other stuff that is good.

First time there yesterday! The food was delicious and service was great! I would definitely recommend coming here.

Wings were gristly. The fries were a small order for the price

Food was great and generous portions.We ordered various Italian dishes lasagna frita, eggplant parmesan, chicken broccoli alfredo, spaghetti and meatballs, chicken parmesan all were awesome!! Way better than mediocre places such as Olive Garden, and would rival any of the best upscale Italian restaurants that I can think of.Wings, burgers, cheese curds, sweet potato fries, all awesome!Except the cheesecake wasn't very big for the price.Also the onion rings look and taste awesome, they are dipped in what appears to be some type of donut batter, but they were very greasy, when you bite into them it's hard to avoid the unexpected amount of grease that pours out dripping down your chin onto your shirt.Atmosphere seemed good, although we had a to go order and I just walked inside briefly to get our food.It's the first time I've been there since it changed from being Famous Dave's.Service was good and staff was friendly.Except we did a door dash pickup order, it was a very large order for about $250. We even tipped 15%, which I feel is very generous for a to go order. There were about 8 bags full of orders and they helped me carry it out to our car, which was nice. The things that I would suggest improvement on is not to double knot tie the bags shut tightly, it took a long time for us to untie each bag to check our orders were correct before we left the parking lot, which wasn't very fun with it being cold and windy and the bags were in the truck of our car. Also it would be helpful if they could somehow label the contents of each bag and/or label each box what was what, which would make it easier to check the order before leaving, because we all know how frustrating it with to go orders to get all the way home (in our case it's about an hour drive) and something is missing or incorrect.If those issues can be improved on, next time I will change my service rating to 5 stars ?Overall it's a great place with awesome food.It has definitely made our top 10 list for this area, and we will be back again!! ?