Halls Quality Bakers - Cotswold

Viners used to be a legendary spot that my friend frequented as a teenager. Recently, it has lost some of its personal touch and attention to detail, but the food and overall experience are still top-notch. Despite its recent decline, Viners is a well-established business with the pedigree to bounce back.

The prices are good and I really enjoyed my spinach and feta sandwich.

Absolutely Appalling! Bought a ‘fresh’ loaf and it turns out to be mouldy on the day we bought it !

I ordered a Lardy cake for my mum as a surprise as we used to get them when I was a kid and we loved them. Over a week later my mum still hadn’t received it, only to find that it was being held at the Royal Mail depot because excess postage was due. By the time my mum got it it was stale and inedible. When she told Halls about this, she was promised a replacement Lardy cake and a refund. As of 28 days since the order was made I have received a refund for the original amount paid (this not including the excess postage we had to pay) and no replacement cake . Given that just days before I made my order, Halls had posted on Facebook enticing people to order Lardy cakes as gifts online I feel hugely disappointed and let down. There has been zero customer service and zero apology. Frankly the service is appalling.

Very nice small family bakers, have a great range of pastries and bread. My absolute fave is there new bakewell tarts they are absolutely brilliant