Bruegger's Bagels - Cornelius

If I could give 7 out of 5 stars, I would. Just what you expect from a beaver place. Highest quality. The bit of green and a piece of meat in my strawberry cream cheese is what I needed for the little piece of extra energy to get rid of my day!! Will definitely come back! Dunkin is better and say that?s something?.

The quality is missing, we bought two smokehouse briquettes bagel sandwiches and 6 all bagels. The sandwiches are short on the season, very bland. The six things I wouldn't even call Bagels. Dense, overcooked, dough, looked like they didn't get up before baking. Only sad tasting ring of hard bread. The more you chew, the bigger it gets somehow disgusting!

Very bad service. Some of the employees were unfriendly and made me feel unwilling. Definitely need more training in customer service. The girl in the register was really sweet. Thank you.

I ordered an Asian bagel with bacon-cook cheese, a brisket sandwich on a 5 cheese bagel, and 2 twice baked hashbrowns. I made this order online this morning. I understand that it says online that if the selected bagel is not available, it will be made on a simple bagel, but I have literally observed that they issue fresh 5 cheese bagels while I wait for my order. My sandwich was made on a simple bagel. There was also no Jalapeño cream cheese on the Brisket sandwich as it should be. My hashbrowns were also ICE cold. Like not warm at ALL. Very disappointed today.

We used to love this location but the service has gotten increasingly poor since the pandemic started. The last 3 times we have gone they have not had the bagels we are hoping for, and last time they were even out of coffee of all things and said they were not making more for the day. I usually come around 30mins-1hr before close to avoid lunch rush, but that still seems like a large amount of time to be out of items. Not to mention how poorly the bagels are made. It's quite literally a scoop of cream cheese and slap the other half on top. It was 90% bread because they didn't spread the cream cheese at all. I don't know who the new management is, but they are atrocious. Bruegger's will forever be my favorite bagel chain, but this location has dropped us from weekly regulars to stopping in once every few months hoping something has changed, but it's just getting worse.