Pollo Tropical - Feedback

The food is excellent the place is nice and well kept am very very clean. My husband is Dominican and this is his place of choice to eat. I was born in the Unit...

I specifically told them NO BEANS on my chicken bowl and guess what I received.. BEANS! It?s so disappointing when u drive home after a long day and find out it...

Okay i like pollo. I order it almost 2-3 times a week but this is the second time I got really really undercooked chicken in my topichop bowl and it just ruins...

Worst experience in a fast food place . Person who took my order was a older bald man with tattoos , one of them was a Jamaica tattoo on his hand and a rainbow...

Missing a item in my order. The chicken the tamales were dried.Not very pleasant .It is very desapointing. I tried multiple times to call the actual restaurant...

The food here is outstanding, and the restaurant is beautiful, well-maintained, and very clean. My husband, who is Dominican, loves to eat here, and as someone...

The food and customer service here are fantastic! However, today I encountered a man with a deep voice in a red shirt who was quite disrespectful to his staff....