Kfc Kentucky Fried Chicken - Cookeville

My 74 year old mom was traveling from Memphis to Maryland and accidentally left her purse here and was over 300 miles away before she realized it. Almost 9 hours later, after many calls to try to find the location that it was left in. I was able to locate her phone online and see that it was still in the store. I called and spoke to the general manager, Betty. She told me that it was in fact still there and that she would drop it in the mail in the morning to be returned to my mom. Betty was so nice and helpful and we are so much more than thankful for her kindness! If we are ever in Tennessee again, we will go out of our way to make sure that we visit the Cookeville KFC. Another big thank you to Betty! You are a gem!

Chicken was delicious. Sweet tea was not good. Way too much sugar in it, like thick syrup.

11-22-22service is pretty bad compared to the last time I was here. Girl was trying to fix her hair right behind where the food is. Not fast and not happy. Last time (about 6 months ago) Drive thru was pretty quick. The people were nice. I saw a bunch of Manager? Types all walking around inside at lunch time. ?

This place has gone down hill. The original recipe wasn't very good. Mac and Cheese was inedible. How do you screw up Mac and Cheese? The place wasn't dirty, but not sparkling clean, either.

The worst experience I?ve ever encountered tonight with a restaurant!! The manager should not work in customer service With how she talks to her workers yells at the customers!! The women with short black hair.