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Bidra med feedbackUpdate: Finally open,food just as good as it was before,only problem was I asked about the seafood gumbo and was told that don't have it,today I called just for concern and was told Yes they do have it,I understand it's new staffing but they need to have knowledge of what they sale.
Just reopened after a fire last year. One week opened so they are really trying hard amongst the other fast food chains in the area who have clearly given up a year ago. Service, attitude, etc.
We have been here a few times, and they have the best customer service I have experienced for a fast food restaurant. I ordered grilled white fish, and they didn't have grilled anything. The guy who waited on us apologized and gave us extra food with our order. We live in Henry County, but their customer service is worth the drive.
Let me start by saying, I love Captain D's. I was so excited to see that you guys had opened back up! I came on opening day and the food was great! I came again, food was great, customer service great! So from then on, I expect that same food and service on each visit. But the last 2 times I've been there the food was horrible. This time I took pictures! My spicy fish was good, but they had no batter crumbs in the box and I got double fries and some of them were like lukewarm rubber bands and the others were rock hard. I ordered my husband a 3 piece fish with a baked potato and green beans. His potatoes was a tan color and really gummy. That's a premium side, so it costs more! Also, how can you wait in line so long for food thats not fresh? Whats the point of waiting if the food isnt going to be worth the wait? Anyhow, we don't have a lot of good food places in Conyers. So please take a little more pride in the food the you serve.
Today I tried Captain D?s Chicken Tenders; they get 1 star, the Chicken is itsy bitsy. I won?t order these again. I ordered Southern Style Whitefish, Broccoli, and Baked Potato. The fish is a big piece; but the sides are small portions. If you?re a person with a big appetite, this is not going to fill you up. If you eat this for dinner you?ll need a snack later. But, the food, and customer service is good.