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Bidra med feedbackI ordered and received my order within 1 business day. Ordered on a Saturday and received on a Tuesday. UPS delivered and the cookies were in good shape. The cookies were very good just like I remembered them. Thank you all.
It’s May 6th and the cookies I bought are ready to expire June 28th, since I bought them at a sandwich shop it’s likely they have been sitting on the shelf a while. They were ok, chips ahoy are better, in my opinion. Nothing special, maybe the fresher ones are better. It satisfied my desire for a cookie.
Bad thing they don't answer the phone... good thing they gave me free cookies at delivery, great cookies
The same cookies they used to sell when I was in school. Butter crunch and the oatmeal raisins are my favorite
I have ordered Butter Crunch Cookies,They arrived shipping box open cookies broken up everywhere out of 2 boxes .Reported it immediately and even called I was transferred 3 times .Then spoke to a representative and explained the problem .I was referred to UPS .Nothing.I emailed and called the company.Finally I speak with a representative.She said she put in for the replacement but won't receive it until 1-2 weeks later.One replacement box arrived bottom shipping box open and all the cookies broken up .They look like rejected product off a assembly line.Reported to the company by email and notified them 1 box was missing and all the cookies were broken up and bottom of shipping box was open.No response.4/20/22 the second box arrived and guess what all of them are broken too.I don't know why this is happening.But the memories from childhood of how good Linden's cookies are is a thing of the past.New generations will never get to experience the true quality in their products.This company needs a major change.Rotate the team if they can't make and pack good quality products.Find the original recipe start over.What ever ingredients are being used now it doesn't hold the cookies together. Just call the company crumble linden's cookies.Some packs don't even have 3 cookies in it.Some have 2 once you put the pieces together.As you can see no freshness.All the packs are broken up like this.I opened both boxes as you can see they broken up.No need to dump all of them out on the table.You see it .I hope they are working on changing this .