Frappe - Concord

Worst meal I've tasted in a long time. We were a large party and over half couldn't eat our meals. Other half ordered the mezza platter and still had not received it all by the time we were leaving. ( and we were not hurrying) No apology and still expected to pay the full amount. It totally ruined what was meant to be a family reunion.

Long time for food to arrive - mine had been sitting on the bench waiting for the other meals to be prepared thus it was cold when I get it also noticed chef placing salad on plate with no tongs - just her bare hands! I dint eat the salad!

Restaurant seems to do well but unsure why. Service seems scattered and poor. Food average. Have visited several times and nothing has improved. Nice location.

The place was not busy when we arrived - maybe three tables were occupied. It still took quite a few minutes before we were shown to a table. The barista standing at the front of the restaurant, not serving anyone, could easily have greeted us with a hello and the waitress will be with you shortly, but chose not to. (This echoes an earlier experience several months ago, when all we wanted was a coffee, albeit there were many more people on that occasion.) Having said that, once seated, the service was prompt and the food was good. The speed of food service was significantly better than getting a table! Perhaps guests just need to be as equally laid back when dining here!

And as for the coffee.............let's not even go there.This place seems to do well, but I have no idea why. We've tried it out about 3 times now since they've opened, keep hoping that it'll improve, but it doesn't. We have no idea why they do well, the service is so, so, the coffee is just plain awful and the food, very very average.I think it's a case of 3 strikes and they're out now.