Dunkin' - Columbus

If I could give 0 stars, I would. The customer service here is absolutely horrible, from management on down. I order coffee weekly from this location and they always give me problems when the coffee is not to my liking. Today, when requesting for my coffee to be remade, the employees began whispering and talking about me as well as calling their management. You could even hear the manager becoming belligerent on the phone. This location needs customer service training or new management.

Love ? ? those Dunkin Donuts and an Iced Carmel Macchiato Coffee!!! It's truly to die for... And oh, so delicious!!! The service is always great. The staff is great, very courteous. Very clean and calm environment. Highly recommend them. So if you get a hankering for some donuts and coffee, get on down to Dunkin Donuts on Veterans Pkwy.

This is the third time I've been told that they were out of donuts. When I asked if they were making more, they ordered donuts but never made any. I don't understand why a donut shop wouldn't have any donuts. I have a background in retail and it baffles me why they were out of whipped cream for their signature iced coffee. Just go to the store and get some. Are they not salespeople?

I dont usually go to Dunkin because most people who work there are rude, not all but most. Today, I decided to stop by and I had a great experience. Thomas suggested a breakfast sandwich, he was nice didnt rush me. The coffee sandwich were good but Thomas made it worth coming back! Give that guy a training position, you need more like him.

This restaurant has the best location in town! They always get my mobile order right, so my experience is always fantastic! I would go out of my way and travel miles just to get coffee from here.