Papa Johns Pizza - Colorado Springs

Who answered the phone at 8:21 needs an adjustment. our card didn't work on the online app for any reason, so we called for one above the phone order. a kerl answered and always told us that we don't call the charging phone and get a job when we said we just have to put one command over the phone. he hung up. So we called the Papa-Johns on the hard side and they were more than happy to take an online order. the young one has to be trained a bit.

Over all there is some employees who have bad attitudes and are rude to customers but at the end of the day the staff here works together and gets the food out fast... I'm very pleased to come in and pick up my food to eat with my children... The employee Alex who works the pm shift is very awesome. He makes sure my order is right when I come in randomly. He also helps other employees know how to put in orders or discounts.

Gave them 3 tries in the last 6-months; no more. Arrived late again, so needless to say pizza was Luke warm with a side off oil/grease! I've deleted my account and will no longer order from them. You should just order from Pizza Hut or Domino's-time to go back to old school. Papa Murphy's is even outdoing this location.

Over all there is some employees who have bad attitudes and are rude to customers but at the end of the day the staff here works together and gets the food out fast... I'm very pleased to come in and pick up my food to eat with my children... The employee Alex who works the pm shift is very awesome. He makes sure my order is right when I come in randomly. He also helps other employees know how to put in orders or discounts.

Tried ordering online and it didn’t go through so called to place an order. The person on the other end was having some troubles. I ordered Tuscan cheese sticks but was given Tuscan cheese pizza. Got to the restaurant before it was ready. Tried confirming order and it was incorrect. Asked for it to be changed. Guy at counter said it couldn’t be done. It was already in the oven. I was livid. I was not in the mood to start a fight. Since it was close enough I let it slide…this time. He was rude and unprofessional in the process. I would say not great customer service by any means. Should have at least gotten something free