Feedback
Bidra med feedbackI was visiting Mount Lavinia and my friends took me out to lunch at the Dindigul Thalappakatti Restaurant on hotel road in Mount Lavinia. This was South Indian cuisine. I had a thali of different vegetables, meat accompaniments with chutney, yoghurt and a roti. The food was OK. The place was fairly busy. There is seating downstairs and upstairs. This restaurant chain seem to be opening branches around Colombo. I was wondering about the statue of a woman dressed in a saree right at the front entrance to the restaurant. Did it have any religious significance I wondered. They should have some information near the statue for visitors to see.
It was my first visit to Wattala Thalappakatti outlet. Previously I have visited the Rajagiriya outlet and they provided me with a great service. I ordered takeaway, 1 special Mutton Biriyani and 1 Chicken Biriyani for lunch. Once I reached home and opened the packages, I found that I was given 2 Chicken biriyani's!!!!!! I was charged for 1 Special Mutton Biriyani and 1 Chicken Biriyani!!!!! I was extremely disappointed and immediately when I called the restaurant, the person who answered the phone said in a very unprofessional manner, the manager is not available and that he will call me after 6 pm regarding my complain!!!! Since I never received this call, I decided to call back and I was connected to the Manager finally, who was not even aware of this complain. This is not a professional way to handle your customer is it? I went all the way to Wattala to pickup your food, since I was recommended by a friend and is this what I get? Sadly I will never visit this outlet again nor recommend this outlet to anyone in the future, since I lost my faith in your service.
Worst place to have you food, i request costumers to avoid and find best place around colombo for price you are paying, worthless and very disappointed place at all in my entire outing history.
Amazing food! The staff were extremely courteous and attended to all our needs. We really enjoyed the wonderful spread! Can’t decide which dish was better!!
Pitakotte Unit 11/02/2023 bill no-00114142 Nenju kari chops K Rs 2020.00 Only 6/8 bones no meat Consider as cheating