Popeyes Louisiana Kitchen

This restaurant is a complete disappointment. I walked in prepared to order chicken, only to be told that they were not serving it at 8:09pm, despite them closing at 10:00pm. The lady I spoke to was extremely rude. I would rather spend an extra 20 bucks somewhere else than deal with this nonsense. The staff at this place should be let go.

They really need to train their staff on customer service. If you don’t like your job QUIT!!! Food is hit or miss if they actually have some chicken ready smh GET IT TOGETHER OR GET A NEW STAFF!!

This! This right here! This is a REAL Popeyes!Unlike the PRETEND Popeyes in Granite City.This Collinsville Popeyes has really good and flavorful food served hot and quick. Friendly, courteous, and efficient service.No problems. Very good result.Thanks, everyone!

The service at this restaurant is incredibly slow. There is no phone number to contact them. Every order is incomplete and they still do not offer indoor dining. It seems like they are taking advantage of the COVID situation. Now that their kitchen equipment is broken, they can't even cook food properly. This franchise is a disappointment. Don't waste your time and avoid going there.

This place is fairly new and the only other time I visited was during the ordinal launch of the chicken sandwich they were sold out. So today, I went through the drive through to see if they had them available they did. The one thing I want to say about this unit, is that the window server was extremely pleasant and helpful. Told me that if I ordered my sandwiches and sides as a meal, it would actually be cheaper. Thanks! When I got to the window, she was very cheerful and the food came out quickly. When she saw my dog (hard to miss he had his head hanging out the back window) she acknowledged him and asked if she could give him a chicken strip. Of course! About the food not bad but nothing to wow me. Surprisingly, everything seemed to lack seasoning and even basic salt the filet and the red beans and rice. I thought Louisiana cooks liked to heavily spice things? Maybe I visited on the bland day... Bottom line: Great service, mediocre food. Chick fil A is in no danger of losing chicken sandwich business here!