The Blackwater Pearl - Colchester

Extremely rude and unfriendly staff. Was left standing at the counter while member of staff chatted with delivery driver and continued to fill up freezer with ice-cream. I had to ask whether she was going to serve me ! I suggest customer service training.

Staff unfriendly, food awful. Would not recommend. My mum and I shared the pulled pork panini and fish panini which were both so bad.

We had such a lovely lunch here today. The homemade leek and potato soup by Chloe was possibly the best I’ve ever had and defo welcome after a long windy walk. The homemade lemon drizzle cake by Ashley was just scrumptious, it was even still warm as it was fresh out of the oven. Both Ashley and Chloe were cheerful and helpful. I will definitely return.

A nice setting. I had a jacket potato with cheese and beans and my partner had a burger. The food was nice, in fact my partner gave his birger 10/10. My only complaint was that I didn't like the polystyrene plates that we were given. If we're eating in it would be nice to have proper plates. We would come back.

Booked for the Ross Revenge Radio Caroline) tour today. Needed a cup of tea and bite to eat, so came here as very convenient . Great breakfast which included a hot drink) at very reasonable price and friendly service . Clearly a place that is popular with locals.