Boston's Brew - Coeur d'Alene

Who doesn’t remember everything for a sandwich. So wrong

Pretty unhappy with coming as often as I have and just have a bad experience after another. Always ask for light ice- always get a cup full and only a few sips of the coffee I'm paying for. I don't mind having to repeat my order like I always do- but an so disappointed with how often my drinks are made wrong.... I was told they worry about speed over everything... Well I would much rather wait for the correct drink then to be zipped out unhappy... Just won't come back to think location.

I would do 0 stars if i had the option. I am a regular on the weekends at the bosanko location and I can say I will be going to the appleway location from here on out. I paid in change and not in a ridiculous amount because it 's what I had in my car. The barista comes back and tells me she can 't accept knickles and dimes and it was only $1 in dimes the rest was silver dollars and $2 in quarters. It is US currency and should be accepted but that 's not what made me upset. My total was $9 and she came back and says I only gave her $7. I told her there was $9 and repeated what change I gave her. She aggressively slid the little bit of change in her hand and came back with a unnecessary rude attitude and proceeds and says, you need to recount this! I waited for a good few min for her to return and I literally had to recount it in front of her and she took the change and just says, well, oh. It was very unprofessional to treat someone like she did and with a very rude, negative, attitude. If you go pay even 50 cents in knickels or dimes they should not be able to refuse it and without a snotty attitude about it and act like you can 't obviously count change. It only takes one bad apple and one bad experience

These 5 stars are for the barista, Ginger, at the Appleway location. She has made me the best protein shakes I have ever had and her customer service is excellent. She is kind to every customer even when she is busy and she engages in conversation with a smile. I have gone to my fair share of coffee stands where the baristas are rude and this is so refreshing! Great job Ginger!!!

Umm YUMM! one of the best iced americanos I've ever gotten. Great coffee flavor, these girls know how to make an amazing coffee.