El Pollo Loco - Feedback

The restaurant had overpriced food and was not very clean, with poor value for money. We ordered an 8-piece meal with two sides, one of which was the Mashed Pot...

I was disappointed with the lack of fresh ingredients in my whole chicken avocado burrito. It was mostly filled with cabbage and spoiled avocados. It's importan...

The first time we went the cashiers with glasses was extremely rude with us when we asked the manager she told us that she had Down syndrome, so we were as well...

It's one of my favorite restaurants! I won to call Ashley for great customer service. I recommend that my Hispanic community come here. There are times that do...

I have frequented the Willow and Herndon location several times, as it is the closest location to my home, and have had problems with almost every visit. Most r...