Ihop - Cleveland

Oktober 2022: the family was hungry wanted to stop a place for a quick bite. I proposed ihop as they specialize in pancakes. I hadn't been in one of their restaurants in a few years and thought why they didn't try? we wanted to order some smoothies, but they were from the ingredients to make them, so we are for milkshakes. we ordered the kinderburger meal, a pancake meal, and 2 French toast meals. the food was over portioning, but we did not know that before the order. positiw: the waitress was friendly and tried her best to make our experience pleasant. the total service was okay. not fast, not slow. restaurant seemed clean. the tables and floors looked clean. the toilet was in good condition. eating was okay, but not stellar. the French toast was made with 2 super discs from Texas toast. too much for a person. negatiw: the prices were reasonable. everything came to $49.10 for a group of four. we paid cash to her $100 bill a dimm. our change came back screwed up. she gave me $50.90 I wanted to avoid the coins, but no matter that the coins were part of their tip. Conclusion: I would like to give this place a 3.5 star rating, but not in the position to rate in dezimals. it is not a true 3, but not a 4 either. only a good restaurant. I would come back, but I have no hurry to do so. Kindness: they offered me crownings and a coloring page for my children while waiting for our orders. they also have high chairs for small children park: a lot of parking, especially when you look at the surrounding shopping areas. parking should never be a problem for this place.

Stopped in for breakfast while on a weekend trip and got seated within a few minutes of walking in. There was only one waitress working at the time, it was early, probably before 0730. The waitress was fantastic. She was efficient, friendly and for as busy as she was she did not act as though she was stressed or upset that she was by herself like most people would being in her place. I've worked in the restaurant business and have personally witness how most act when they get as busy as she was and she did phenomenal. The food came out fast and it was exactly as we ordered it. Very happy with our stop here and would definitely recommend stopping by this restaurant for a meal! Kudos to the waitress for doing such an outstanding job...I wish I knew her name to recognize her but unfortunately I don't.

This is the worst place to go. Restaurant is nasty. The floor is a mess. I was there to pick up my online order. They told me it would be a few minutes so I figured OK my food will be fresh and warm. when I receive my order it was code and completely wrong and only have about 10 pieces of fries. What happened? Did they run out of potato? Did They scrap this from another plate ? for the price that I paid does meal was not worth it. I wish there was an option to give minus stars, because not even one star is what they deserve.

Terrible. No enthusiasm from the staff. We were told it would take just a couple minutes to be seated. Wound up taking 20 for two people. We both ordered pancakes and waited an hour+ for them. And the place is far from busy. Servers just wandering around doing nothing. Completely unacceptable.

The young lady at the front desk was very pleasant, took our to go order and made sure everything was packed up. The waiting area in the restaurant was very clean. Our food was really good. Will return.Parking: Tons