Gypsy Beans - Cleveland

I recently visited gypsy bean with my boyfriend to get coffee and snacks I love the food there in the coffee is exceptional as well there was three girls working there two of the girls seemed friendly and helpful but the third girl seemed disgusted or annoyed at my presence completely ignoring me but serving my boyfriend very politely. So she refused to take my order I waited up to 15 minutes at the counter we were the only customers. when another more friendly worker finally took my order and apologized for ignoring me. The rude girl with brown hair and glasses proceed to take 15 more minute to heat up a slice of pizza we ordered. We got to the car and realized she had given us the complete wrong order of egg quiche. My boyfriend was upset and said let’s just leave but I figured they would fix the mistake. I came back with the untouched unopened incorrect food. And the friendly blonde employee profusely apologized and had the discontent employee make us the correct order 1 piece of pizza. I watched the cranky employee microwave the pizza which I work in the food industry where microwaving stuff is common so I don’t understand why heating up a piece of pizza would make her so angry . It almost seemed purposeful she gave us the wrong food . Then she proceed to say “ now im getting angry I’m taking my break” while she microwaved the pizza for what I’m assuming a quick 30 seconds. It was so rude me and my boyfriend felt so much negative energy from this girl. I understand Everyone has bad days but she really made a point to show everyone . It made me feel like I Was an inconvenience or ruining her day by ordering anything at all. Just another paying customer who always tips even in this situation . Next time we go we will make sure she is not there if we even end up going again. Very uncomfortable disappointing experience it makes me sad to be treated so rudely at my favorite coffee spot in Cleveland. I do want to thank the blonde girl who helped correct the order and was super friendly and helped cut the tension the rude employee was spreading. If it wasn’t for her I don’t feel like we would have been helped at all.

Every time I visit I get the best service and such delicious food ? many new tasty sandwiches and wraps. Beverage galore!! I highly recommend!

Loved this place. The vibe is warm and welcoming. Staff are super friendly and make you feel important. The food is the real star of the show. So fresh and absolutely delicious.

Great neighborhood coffee shop. So many baked treats to try as well.

I love Gypsy beans, my significant other and my mom and I come here often. Great service, drinks and food!